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See what your agents handle while you sleep.

Each use case below is a real scenario drawn from prospect conversations. FlowRunner agents handle the routine work and surface only the exceptions that need your judgment.

Invoice validation

44 of 47 invoices posted without a touch. Three flagged: PO mismatch and two new vendors.

Invoice validation - 44 of 47 invoices posted automatically, 3 need review

The agent pulls invoices from email, portals, and EDI feeds. It matches each line to a purchase order, verifies vendor records, and posts clean invoices directly to your ERP. When it finds a price variance, a missing PO, or an unrecognized vendor, it stops and sends the details to your AP team for a decision.

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Billback reconciliation

Caught a $1,840 duplicate across two payment systems before it became a write-off.

Billback reconciliation - Duplicate detection across distributor and brand payments

The agent cross-references billback claims against distributor invoices and brand payment records. It matches amounts, dates, and line items across systems to confirm each claim is legitimate and paid once. Duplicates, timing mismatches, and unsupported claims get surfaced to your finance team before they hit the ledger.

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3PL receipt tracking

Shipment TO-4418 is 48 hours late. Follow-up sent, escalation queued.

3PL receipt tracking - 6 of 8 transfer orders received, one overdue

The agent monitors every transfer order from creation through warehouse receipt. It pulls status updates from carrier APIs and 3PL portals, compares expected vs. actual delivery windows, and sends automated follow-ups when shipments fall behind. Overdue receipts and receipt quantity mismatches get escalated to your logistics team with full shipment context.

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Stock-out risk detection

124 of 127 SKUs covered. Three will stock out this week without a reorder.

Stock-out risk detection - 2.9 days of supply remaining alert

The agent calculates days-of-supply for every SKU by combining current inventory levels with recent sales velocity. It factors in open purchase orders and lead times to project when stock will run out. SKUs dropping below your safety threshold trigger an alert to your procurement team with a recommended reorder quantity.

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M&A due diligence

Two document categories still missing with 30 days to close. The rest is collected.

M&A due diligence - Document collection with gaps highlighted

The agent tracks your due diligence checklist against incoming documents from the target company. It categorizes uploads, flags incomplete submissions, and sends reminders to the responsible parties on both sides. Missing document categories and approaching deadlines get escalated to deal leads so nothing slips through before close.

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Prior authorization

12 submitted today. Two bounced back for missing physician progress notes.

Prior authorization - Medical forms with missing attachments flagged

The agent assembles prior authorization requests by pulling patient demographics, diagnosis codes, and procedure details from your EHR. It validates that required attachments are present and submits to the payer portal. Rejections and requests for additional documentation get routed back to clinical staff with the specific missing items identified.

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Data reconciliation

1,247 order records matched. Three discrepancies found and routed for review.

Data reconciliation - Finding errors in thousands of records

The agent compares records across two or more systems field by field. It handles format differences, ID mapping, and timing gaps to determine true matches vs. real discrepancies. Records that cannot be reconciled automatically get grouped by error type and routed to the team that owns the source system.

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Client intake

W-9, NDA, and insurance received. Tax returns came in the wrong format.

Client intake - Document collection with one missing item

The agent manages the full onboarding checklist for new clients. It sends document requests, tracks what has been received, and validates file formats and completeness. When a document arrives in the wrong format or a required item is still outstanding past its deadline, the agent notifies your client services team with the specific gap.

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Approval routing

$48K payment stuck on one approval. Reminder sent. The vendor is calling.

Approval routing - Stuck payment approval with vendor inquiry

The agent routes payments, contracts, and requests through your approval chain based on amount thresholds and department rules. It tracks where each item sits, sends reminders to approvers who haven't acted, and escalates items approaching SLA deadlines. Stalled approvals and vendor follow-ups get surfaced to management with the full approval history.

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Complaint triage

Damaged shipment investigated. Root cause: cold chain break. $34K claim needs your call.

Complaint triage - Damaged shipment with claim decision needed

The agent ingests complaints from email, phone transcripts, and web forms. It categorizes each issue, pulls the relevant order and shipment records, and investigates root cause by cross-referencing carrier logs and warehouse data. Complaints that require a financial decision or a customer-facing response get escalated with the full investigation summary attached.

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