Backendless Messaging Service
Backend PlatformEmail and push notification delivery with event triggers for Backendless applications. Agents send transactional emails and push notifications, and react to notification delivery events.
2 triggers 2 actions available
On Push Notification Published fires when notification is sent
Agent logs notification event and recipient count in audit trail
Agent evaluates segment size against bulk notification threshold
Summary posted to communications channel with delivery stats
Large-segment notifications routed to manager for approval before send
What This Integration Enables
Without FlowRunner
Untracked notifications Push notifications sent with no audit record or delivery confirmation
No approval gate Mass notifications go to all users without review
Manual segment management Communications team manually selects segments for each notification
With FlowRunner
Full notification audit trail Every notification logged with recipient count and delivery status
Bulk send approval High-volume notifications require human sign-off before they go out
Event-driven tracking Every notification event feeds compliance and reporting workflows
Use Case Scenarios
Human-in-Loop Highlight
When an agent is about to send a push notification that reaches a large segment of app users, it routes for approval via Slack before sending: "Ready to push notification to [N] users. Message: [content]. Approve send?" High-volume user communications have a human checkpoint.
Agent processes routinely
Detects exception requiring judgment
Clear match Continues automatically
Ambiguous Routes to human via Slack
Human decides
Agent resumes with decision
Agent Capabilities
2 actionsCapabilities
2- Send Email Sends a transactional email through Backendless's email service. Used to deliver application-originated notifications from within the workflow.
- Send Push Notification Sends a push notification to Backendless app users. Used to reach mobile users with operational alerts, updates, and confirmation messages.
Triggers
2 triggersEvent Triggers
2- On Push Notification Published Fires when a push notification is sent through the Backendless platform. Used for notification tracking and audit workflows.
- On Push Notification Sent From Template Fires when a template-based notification is delivered. Used in communication compliance and audit workflows.
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